If I then open another file “B” in the same Subfolder A, it opens straight away. If I open a file in Subfolder 1, file “A” – it “looks” for it…(Contacting…\\Network Computer\Folder)… Some further information that may point to a cause: Anyone else having this problem? Seems to be just since the Windows update, was fine yesterday. I also restarted the computer but still slow. I tried a quick repair of Office - and still the same problem, though my Access database now seems to open normally - but Word and Excel are still way slow. There is no network issue because I can access the drive quickly and open other files quickly. It's just Office documents via the network. Office documents open on both machines locally fine. I can open non-Office documents via the network drive instantly. It's Office 365 on both computers and this morning I updated Office on both thinking this might be the issue and the solution. However they take an exceedingly long time to open, the splash screen comes up with Contacting.Įtwork computer\folder and it stays there a long time before it gets to Processing. This morning, I can still access Word, Excel and Access documents from Computer 1 of files that are resident on Computer 2 via a mapped network drive.
However, the file on the server shows the user has full permissions over it.Did Windows update last night on 2 Windows 7 computers. When browsing the file locally and attempting to delete it, it does throw a permissions error. Options: Synchronous IO Non-Alert, Non-Directory File, Open No Recall Path: \\SERVER\Home\\AppData\Roaming\Microsoft\Excel\Excel15.xlb Process Monitor has suggested a permissions issue is responsible, for a large duration of the launch time it reported Class: File System
However, in other cases this does not appear to be a resolution
there is no configuration to open X, Y, Z documents when Excel launches.
profile folders are indeed working from Offline Files, and online/latency is not a factor.granting Domain Users Full Control on Share Permissions.setting \\SERVER\Home (inclusive of sub-folders) as a Trusted Location.repairing installation, via Programs and Features.defaulting printer from a network instance to local (i.e.We've been able to verify that does indeed appear to be the case, with launches taking anywhere between thirty seconds to two minutes.Īn extensive amount of troubleshooting has already taken place and we've been able to conclude the following steps are ineffective at resolving the problem: Our user base has begun reporting that Microsoft Excel 2016 is being slow to launch (on Windows 10, though not sure if this is relevant at the moment).
We have enabled Always Offline Mode and ensured a conflict resolution policy of '1' is effective, to give precedence to a local copy, over a remote copy, in the event of a conflict. those in Group Policy, AppData\Roaming, Desktop, Documents, etc). Within our corporate environment we use Folder Redirection for profile folders (e.g.